Cardholder History Confidentiality and Proxy Use
In accordance with changes in the Arkansas Library Confidentiality Act 757 of the General Assembly, which amended Arkansas Code 13-2-704, Central Arkansas Library System patrons aged 18 and older can appoint a designee for the purpose of picking up items placed on hold by the cardholder, or for viewing and paying the cardholder’s library book fines. Changes in the law took effect July 31, 2009.
Current cardholders should visit their local branch to complete a form to add the information to their library record. New applicants can make this designation on the library card registration form.
Suspension of Cardholder Privileges
Any patron who owes more than $50.00 will have his or her borrowing privileges suspended until his or her record is cleared.
Materials returned more than 12 months after the latest due date will no longer be eligible for payment of the maximum overdue fine, but will be assessed the full replacement cost for the item.
Replacement Cost Refunds and Substitutions Policy
The total replacement charge per item will be refunded if the item is returned in good condition within 6 months of when the item was paid for. You must present your receipt in order to receive the refund. Replacement charges will only be refunded by check mailed to the address listed in your library account.
Replacement of lost material with another copy of the same item may be permitted at the discretion of the branch manager or department head. A processing fee of $7.50 will be charged. This option is not available for Easy Children’s Books.
Replacement cost is determined by the lending library.
All CALS materials may be returned to any branch in the Central Arkansas Library System.
You may request all circulating items located at all CALS branches. You may also request items that are currently being used by another patron. There is no charge for this service. Items will be sent to the library of your choice when they become available and will be held for seven days. Items not picked up within this time will result in a $1 library book fine on each item.
The Central Arkansas Library System (CALS) does not rent, sell or otherwise distribute mailing addresses, e-mail addresses or other contact information provided by patrons. Information taken from patron library card applications, online services and other sources will only be used to send notices about that individual’s library account and about programs and services offered by CALS.