Digital Literacy at CALS

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One-on-One Tech Help

Confused by your computer? Need assistance with an app? Smartphone outsmarting you? Our new Digital Literacy Guides, funded by a generous grant from the Windgate Foundation, can help!

Digital Literacy Guides offer friendly, free, one-on-one assistance with any tech troubles that are getting you down: device questions, assistance with specific tech-based tasks, troubleshooting, or whatever else you need.

Make a Guide Appointment

Appointment Information

  • Appointments made online take place at each Guide’s home branch location—either the Dee Brown branch or the McMath branch. If you’re interested in meeting a Guide at a different location, please call that branch to schedule an appointment during the location’s next Guide visit.
  • Same-day assistance is first-come, first served; not by appointment. If you’d like help today, you can stop by a branch during a scheduled Guide visit, or drop in at a Guide’s home branch (Dee Brown or McMath). You may want to contact the branch first, to confirm the Guide is there and available.
  • When scheduling online, please provide a working email address and/or phone number. We will need to be able to contact you when your appointment is confirmed, or in the event that your appointment needs to be rescheduled.

Schedule of Guide Branch Visits

See when a Digital Literacy Guide is coming to your favorite branch!

See Upcoming Branch Visits 

 

Other Ways to Get Help

  • You can also get help by attending Drop-in Tech Help in Technology Classroom A on the 3rd floor of the Main Library. See upcoming Drop-in Tech Help sessions.
  • We offer a variety of technology classes, for tech beginners and experienced folks alike! Most classes are hybrid events, meaning you can attend online or at the Main Library. Learn more about technology classes.
  • With your CALS card, you get free access to the great video-based online learning courses at LinkedIn Learning. This service is a great way to learn technology skills at a variety of levels, business skills, and even creative skills; anytime, anywhere! Check out LinkedIn Learning.

Technology Classes

CALS helps you learn to use technology to make your life–and the world–better. If you’re a technology beginner or you’re looking to expand your skills, there’s a class for you!

View and register for classes

Meet the Team

Blog

Meet Digital Literacy Guide, Jakeob Ward

Tell us about your job and how the position came to be.

The Digital Literacy Guide position was created towards the end of 2021 with funds received from a grant provided by the Windgate Foundation. CALS wanted to focus in on providing some one-on-one assistance for people dealing with technology-related barriers,

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Blog

Meet Digital Literacy Guide, Camille Davis

Tell me about your job and how the position came to be.

Nathan’s vision for his team and what he wants to accomplish sold me. I also feel like my purpose is good work. Good work connects your values and your actions. It satisfies a craving to express your purpose, and to do that in ways that align intention and impact.

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Blog

Meet Digital Literacy Specialist, April Smith

Tell us about your job and how the position came to be.
I design and teach course work that uses a variety of contexts. These include audio, images, and videos to match the right digital technology to a specific patron’s needs. I communicate this by locating, analyzing, and using reliable sources of information online through virtual or hybrid classes.

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