Digital Literacy

CALS has expanded the Digital Literacy department to include not just the role of the Digital Literacy Specialist, but also two new Digital Literacy Guides. These individuals are available to assist patrons with any of their digital needs. As many of the library’s resources move into the digital space, patrons are sometimes struggling to keep up with the technological advances. Instead of the Dewy Decimal system, it’s downloading apps or telling your Amazon account to send this book from your library to your tablet. (Imagine saying that sentence twenty years ago.) This team is available to help patrons one-on-one with anything that might be hindering them, whether you need to create an email address (or just figure out how to access your current email address on your smart phone) or find that Excel spreadsheet too much to handle, the Guides can help walk you through it. The Digital Literacy Guide position was created towards the end of 2021 with funds received from a grant provided by the Windgate Foundation. 

Appointments can be made with Jakeob Ward at McMath or Camille Davis at Dee Brown. Any appointments made online will take place at the Guides primary branch. Important things to know about appointments: 

Appointments should be made the day before the desired appointment date or earlier. (Our Guides are often helping drop-in patrons, traveling, or performing other job duties, so they may not be able to accommodate an appointment somebody made 15 minutes ago! But patrons can also visit the branch during drop-in time for more immediate assistance, if the Guide is available.) 

Provide an email or phone number. In order to schedule, we do need at least one form of contact information. Patrons will receive a confirmation email or phone call, so this is important to include the best way you can be reached.  

Please fill out the form here  to schedule an appointment.  

If you find yourself in immediate need of assistance, it is possible that a Guide might be able to help you. We recommend calling the branch (McMath or Dee Brown) to check their schedules for the day before dropping in.  

Open Lab sessions are available at Main on most Tuesdays in the Main classroom at 2 p.m. Please call to confirm that a session is taking place before stopping in.