Rules and Procedures for Curbside Service

Extended curbside library services are now available at all but one of the Central Arkansas Library System branches, Monday-Saturday, 2pm-6pm. As of Monday, May 11, curbside service hours are 9am-6pm, where service is available. Details about available services and procedures vary slightly for each operating branch and are listed below.

Main Library

Service hours: Monday-Saturday, 9am-6pm
Location: Main Library, 100 Rock St., Little Rock
Service Available Beginning: March 23
Available Services:

Returning Items: Patrons may return items to the designated book drop outside the library. All items will be quarantined for 4 days and will not be listed as “returned” in the patron’s account during that time. However, fines will not be assessed during that period.

Holds Pickup: Beginning Monday, April 27, patrons may retrieve all hold items that are ready for pickup.

Concierge Pickup: Patrons may call 918-3000 or email maincurbside@cals.org to request items currently available from the Main Library collection. Library staff will confirm the item is available and can be checked out.

Mobile Printing: The regular mobile printing service will be available at Main Library. During curbside pickup, the first ten pages will be free.  For more details about how to use the service, please read about mobile printing here.

Pickup Procedure: When you arrive at the Main Library go to the pickup service drive-thru window located on the north side of the Main Library building (in the alley between the library and the library’s parking deck). Ring the bell at the teller window and give library staff your name and library card number (located on the back of your card). Library staff will pass them to you through the drive-thru service tray.

Please note: for the safety of patrons and staff, the library staff will not accept any items being returned to the library and they will not touch any items such as your library card or any notes requesting help or information – all communication must be over the phone or through the service window.

Milam Library

Service hours: Monday-Saturday, 9am-6pm
Location: Milam Library, 609 Aplin Ave, Perryville
Service Available Beginning: April 7

Available Services:

Returning Items: Patrons may return items to the designated book drop outside the library. All items will be quarantined for 4 days and will not be listed as “returned” in the patron’s account during that time. However, fines will not be assessed during that period.

Holds Pickup: Beginning Monday, April 27, patrons may retrieve all hold items that are ready for pickup.

Concierge Pickup: Patrons may call 889-2554 or email milamcurbside@cals.org to request items currently available from the Milam Library collection. Library staff will confirm the item is available and can be checked out.

Mobile Printing: The regular mobile printing service will be available at Milam Library. During curbside pickup, the first ten pages will be free.  For more details about how to use the service, please read about mobile printing here.

Pickup Procedure: When you arrive at Milam Library, remain in your vehicle, call 889-2554, and give library staff your name and library card number (located on the back of your card). Library staff will place your items in a bag and leave them on a table at the front door of the library.  Once the staff have returned inside the library building, the patron will be invited to pick up their items at the table. Please note: for the safety of patrons and staff, the library staff will not accept any items being returned to the library and they will not touch any items such as your library card or any notes requesting help or information – all communication must be over the phone.

Children’s Library

Hillary Rodham Clinton Children's Library and Learning Center entranceService hours: Monday-Saturday, 9am-6pm
Location: Children’s Library, 4800 W. 10th, Little Rock, AR
Service Available Beginning: April 22

Available Services:

Returning Items: Patrons may return items to the designated book drop outside the library. All items will be quarantined for 4 days and will not be listed as “returned” in the patron’s account during that time. However, fines will not be assessed during that period.

Holds Pickup: Beginning Monday, April 27, patrons may retrieve all hold items that are ready for pickup.

Concierge Pickup: Patrons may call 978-3870 or email childrenscurbside@cals.org to request items currently available from the Children’s Library collection. Library staff will confirm the item is available and can be checked out.

Mobile Printing: The regular mobile printing service will be available at Children’s Library. During curbside pickup, the first ten pages will be free.  For more details about how to use the service, please read about mobile printing here.

Pickup Procedure: When you arrive at Children’s Library, remain in your vehicle, call 978-3870, and give library staff your name and library card number (located on the back of your card). Library staff will place your items in a bag and leave them on a table at the front door of the library.  Once the staff have returned inside the library building, the patron will be invited to pick up their items at the table.

Fletcher Library

Fletcher Library Exterior PanoramaService hours: Monday-Saturday, 9am-6pm
Location: Fletcher Library, 823 North Buchanan Street, Little Rock, AR
Service Available Beginning: April 22

Available Services:

Returning Items: Patrons may return items to the designated book drop outside the library. All items will be quarantined for 4 days and will not be listed as “returned” in the patron’s account during that time. However, fines will not be assessed during that period.

Holds Pickup: Beginning Monday, April 27, patrons may retrieve all hold items that are ready for pickup.

Concierge Pickup: Patrons may call 663-5457 or email fletchercurbside@cals.org to request items currently available from the Fletcher Library collection. Library staff will confirm the item is available and can be checked out.

Mobile Printing: The regular mobile printing service will be available at Fletcher Library. During curbside pickup, the first ten pages will be free.  For more details about how to use the service, please read about mobile printing here.

Pickup Procedure: When you arrive at Fletcher Library, remain in your vehicle, call 663-5457, and give library staff your name and library card number (located on the back of your card). Library staff will place your items in a bag and leave them on a table at the front door of the library.  Once the staff have returned inside the library building, the patron will be invited to pick up their items at the table. Please note: for the safety of patrons and staff, the library staff will not accept any items being returned to the library and they will not touch any items such as your library card or any notes requesting help or information – all communication must be over the phone.

McMath Library

an exterior view of mcmath libraryService hours: Monday-Saturday, 9am-6pm
Location: McMath Library, 2100 John Barrow Road, Little Rock, AR
Service Available Beginning: April 22

Available Services:

Returning Items: Patrons may return items to the designated book drop outside the library. All items will be quarantined for 4 days and will not be listed as “returned” in the patron’s account during that time. However, fines will not be assessed during that period.

Holds Pickup: Beginning Monday, April 27, patrons may retrieve all hold items that are ready for pickup.

Concierge Pickup: Patrons may call 225-0066 or email mcmathcurbside@cals.org to request items currently available from the McMath Library collection. Library staff will confirm the item is available and can be checked out.

Mobile Printing: The regular mobile printing service will be available at McMath Library. During curbside pickup, the first ten pages will be free.  For more details about how to use the service, please read about mobile printing here.

Pickup Procedure: When you arrive at McMath Library, remain in your vehicle, call 225-0066, and give library staff your name and library card number (located on the back of your card). Library staff will place your items in a bag and leave them on a table at the front door of the library.  Once the staff have returned inside the library building, the patron will be invited to pick up their items at the table. Please note: for the safety of patrons and staff, the library staff will not accept any items being returned to the library and they will not touch any items such as your library card or any notes requesting help or information – all communication must be over the phone.

Sanders Library

Service hours: Monday-Saturday, 9am-6pm
Location: Sanders Library, 10200 Johnson Drive, Sherwood, AR
Service Available Beginning: April 22

Available Services:

Returning Items: Patrons may return items to the designated book drop outside the library. All items will be quarantined for 4 days and will not be listed as “returned” in the patron’s account during that time. However, fines will not be assessed during that period.

Holds Pickup: Beginning Monday, April 27, patrons may retrieve all hold items that are ready for pickup.

Concierge Pickup: Patrons may call 835-7756 or email sanderscurbside@cals.org to request items currently available from the Sanders Library collection. Library staff will confirm the item is available and can be checked out.

Mobile Printing: The regular mobile printing service will be available at Sanders Library. During curbside pickup, the first ten pages will be free.  For more details about how to use the service, please read about mobile printing here.

Pickup Procedure: When you arrive at Sanders Library, remain in your vehicle, call 835-7756, and give library staff your name and library card number (located on the back of your card). Library staff will place your items in a bag and leave them on a table at the front door of the library.  Once the staff have returned inside the library building, the patron will be invited to pick up their items at the table. Please note: for the safety of patrons and staff, the library staff will not accept any items being returned to the library and they will not touch any items such as your library card or any notes requesting help or information – all communication must be over the phone.

Williams Library

an exterior view of Williams LibraryService hours: Monday-Saturday, 9am-6pm
Location: Williams Library, 1800 Chester Street, Little Rock, AR
Service Available Beginning: April 22

Available Services:

Returning Items: Patrons may return items to the designated book drop outside the library. All items will be quarantined for 4 days and will not be listed as “returned” in the patron’s account during that time. However, fines will not be assessed during that period.

Holds Pickup: Beginning Monday, April 27, patrons may retrieve all hold items that are ready for pickup.

Concierge Pickup: Patrons may call 376-4282 or email williamscurbside@cals.org to request items currently available from the Williams Library collection. Library staff will confirm the item is available and can be checked out.

Mobile Printing: The regular mobile printing service will be available at Williams Library. During curbside pickup, the first ten pages will be free.  For more details about how to use the service, please read about mobile printing here.

Pickup Procedure: When you arrive at Williams Library, remain in your vehicle, call 376-4282, and give library staff your name and library card number (located on the back of your card). Library staff will place your items in a bag and leave them on a table at the front door of the library.  Once the staff have returned inside the library building, the patron will be invited to pick up their items at the table. Please note: for the safety of patrons and staff, the library staff will not accept any items being returned to the library and they will not touch any items such as your library card or any notes requesting help or information – all communication must be over the phone.

Nixon Library

Nixon Branch external view of buildingService hours: Monday-Saturday, 9am-6pm
Location: Nixon Library, 703 W Main St, Jacksonville
Service Available Beginning: April 7

Available Services:

Computer Reservations: Limited computer reservations are available weekdays by appointment by calling 501.457.5038. Rules are as follows:
• Bring a mask or face covering and wear it while inside the building.
• The reservation is a maximum of 2 hours.
• A 15-minute grace period is allowed, before a patron is considered a “no-show.”
• Patrons may not request additional time at any point in the reservation.
• No headphones/earbuds will be provided and use of computer speakers is not permitted.
• Water fountains are not available. No food or drinks allowed.
• Staff only available for limited verbal assistance, from a safe distance. Translators or computer skills trainers will not be available. Staff cannot help with internet search, print jobs, any work patron is doing on-line.
• Only the two (2) scheduled patrons will be allowed in the building per reservation.
• There will be no loitering in the foyer area and if patrons exit the building, the reservation is considered over.
• Patrons please call 501-457-5038 or use the bell located on the sign at the rear library entrance door upon arriving to the library.
• Sanitize hands upon entry and exiting. Wall mounted sanitizers available outside and inside the meeting room.

Returning Items: Patrons may return items to the designated book drop outside the library. All items will be quarantined for 4 days and will not be listed as “returned” in the patron’s account during that time. However, fines will not be assessed during that period.

Holds Pickup: Beginning Monday, April 27, patrons may retrieve all hold items that are ready for pickup.

Concierge Pickup: Patrons may call 457-5038 or email nixoncurbside@cals.org to request items currently available from the Nixon Library collection. Library staff will confirm the item is available and can be checked out.

Mobile Printing: The regular mobile printing service will be available at Nixon Library. During curbside pickup, the first ten pages will be free.  For more details about how to use the service, please read about mobile printing here.

Pickup Procedure: When you arrive at Nixon Library, remain in your vehicle, call 457-5038, and give library staff your name and library card number (located on the back of your card). Library staff will place your items in a bag and leave them on a table at the front door of the library.  Once the staff have returned inside the library building, the patron will be invited to pick up their items at the table. Please note: for the safety of patrons and staff, the library staff will not accept any items being returned to the library and they will not touch any items such as your library card or any notes requesting help or information – all communication must be over the phone.

Terry Library

Terry Branch exteriorService hours: Monday-Saturday, 9am-6pm
Location: Terry Library, 2015 Napa Valley Dr., Little Rock
Service Available Beginning: March 30

Available Services:

Returning Items: Patrons may return items to the designated book drop outside the library. All items will be quarantined for 4 days and will not be listed as “returned” in the patron’s account during that time. However, fines will not be assessed during that period.

Holds Pickup: Beginning Monday, April 27, patrons may retrieve all hold items that are ready for pickup.

Concierge Pickup: Patrons may call 228-0129 or email terrycurbside@cals.org to request items currently available from the Terry Library collection. Library staff will confirm the item is available and can be checked out.

Mobile Printing: The regular mobile printing service will be available at Terry Library. During curbside pickup, the first ten pages will be free.  For more details about how to use the service, please read about mobile printing here.

Pickup Procedure: When you arrive at Terry Library, remain in your vehicle, call 228-0129, and give library staff your name and library card number (located on the back of your card). Library staff will place your items in a bag and leave them on a table at the front door of the library.  Once the staff have returned inside the library building, the patron will be invited to pick up their items at the table. Please note: for the safety of patrons and staff, the library staff will not accept any items being returned to the library and they will not touch any items such as your library card or any notes requesting help or information – all communication must be over the phone.

Dee Brown Library

Dee Brown Library exteriorService hours: Monday-Saturday, 9am-6pm
Location: Dee Brown Library, 6325 Baseline Road, Little Rock, AR
Service Available Beginning: April 22

Available Services:

Returning Items: Patrons may return items to the designated book drop outside the library. All items will be quarantined for 4 days and will not be listed as “returned” in the patron’s account during that time. However, fines will not be assessed during that period.

Holds Pickup: Beginning Monday, April 27, patrons may retrieve all hold items that are ready for pickup.

Concierge Pickup: Patrons may call 568-7494 or email deebrowncurbside@cals.org to request items currently available from the Dee Brown Library collection. Library staff will confirm the item is available and can be checked out.

Mobile Printing: The regular mobile printing service will be available at Dee Brown Library. During curbside pickup, the first ten pages will be free.  For more details about how to use the service, please read about mobile printing here.

Pickup Procedure: When you arrive at Dee Brown Library, remain in your vehicle, call 568-7494, and give library staff your name and library card number (located on the back of your card). Library staff will place your items in a bag and leave them on a table at the front door of the library.  Once the staff have returned inside the library building, the patron will be invited to pick up their items at the table next to the library’s book drop. Please note: for the safety of patrons and staff, the library staff will not accept any items being returned to the library and they will not touch any items such as your library card or any notes requesting help or information – all communication must be over the phone.

Maumelle Library

an exterior view of maumelle libraryService hours: Monday-Saturday, 9am-6pm
Location: Maumelle Library, 10 Lake Pointe Drive, Maumelle, AR
Service Available Beginning: April 22

Available Services:

Returning Items: Patrons may return items to the designated book drop outside the library. All items will be quarantined for 4 days and will not be listed as “returned” in the patron’s account during that time. However, fines will not be assessed during that period.

Holds Pickup: Beginning Monday, April 27, patrons may retrieve all hold items that are ready for pickup.

Concierge Pickup: Patrons may call 851-2551 or email maumellecurbside@cals.org to request items currently available from the Maumelle Library collection. Library staff will confirm the item is available and can be checked out.

Mobile Printing: The regular mobile printing service will be available at Maumelle Library. During curbside pickup, the first ten pages will be free.  For more details about how to use the service, please read about mobile printing here

Pickup Procedure: When you arrive at Maumelle Library, remain in your vehicle, call 851-2551, and give library staff your name and library card number (located on the back of your card). Library staff will place your items in a bag and leave them on a table at the front door of the library.  Once the staff have returned inside the library building, the patron will be invited to pick up their items at the table. Please note: for the safety of patrons and staff, the library staff will not accept any items being returned to the library and they will not touch any items such as your library card or any notes requesting help or information – all communication must be over the phone.

Rooker Library

Service hours: Monday-Saturday, 9am-6pm
Location: Rooker Library, 11 Otter Creek Court, Little Rock, AR
Service Available Beginning: April 22

Available Services:

Returning Items: Patrons may return items to the designated book drop outside the library. All items will be quarantined for 4 days and will not be listed as “returned” in the patron’s account during that time. However, fines will not be assessed during that period.

Holds Pickup: Beginning Monday, April 27, patrons may retrieve all hold items that are ready for pickup.

Concierge Pickup: Patrons may call 907-5991 or email rookercurbside@cals.org to request items currently available from the Rooker Library collection. Library staff will confirm the item is available and can be checked out.

Mobile Printing: The regular mobile printing service will be available at Rooker Library. During curbside pickup, the first ten pages will be free.  For more details about how to use the service, please read about mobile printing here.

Pickup Procedure: When you arrive at Rooker Library, remain in your vehicle, call 907-5991, and give library staff your name and library card number (located on the back of your card). Library staff will place your items in a bag and leave them on a table at the front door of the library.  Once the staff have returned inside the library building, the patron will be invited to pick up their items at the table. Please note: for the safety of patrons and staff, the library staff will not accept any items being returned to the library and they will not touch any items such as your library card or any notes requesting help or information – all communication must be over the phone.

Thompson Library

an exterior view of the thompson libraryService hours: Monday-Saturday, 9am-6pm
Location: Thompson Library, 38 Rahling Circle, Little Rock, AR
Service Available Beginning: April 22

Available Services:

Returning Items: Patrons may return items to the designated book drop outside the library. All items will be quarantined for 4 days and will not be listed as “returned” in the patron’s account during that time. However, fines will not be assessed during that period.

Holds Pickup: Beginning Monday, April 27, patrons may retrieve all hold items that are ready for pickup.

Concierge Pickup: Patrons may call 821-3060 or email thompsoncurbside@cals.org to request items currently available from the Thompson Library collection. Library staff will confirm the item is available and can be checked out.

Mobile Printing: The regular mobile printing service will be available at Thompson Library. During curbside pickup, the first ten pages will be free.  For more details about how to use the service, please read about mobile printing here.

Pickup Procedure: When you arrive at Thompson Library, remain in your vehicle, call 821-3060, and give library staff your name and library card number (located on the back of your card). Library staff will place your items in a bag and leave them on a table at the front door of the library.  Once the staff have returned inside the library building, the patron will be invited to pick up their items at the table. Please note: for the safety of patrons and staff, the library staff will not accept any items being returned to the library and they will not touch any items such as your library card or any notes requesting help or information – all communication must be over the phone.

Brooks Library

Please note: curbside service at Brooks Library has been suspended.